Service
Maintenance
Keep your Neonex software secure, updated and performing at its best with scheduled maintenance plans.
Talk to Our Team →What's included
✓Scheduled security patches and version upgrades
✓Health checks and performance monitoring
✓Backup verification
✓Priority support channel
Why Neonex
Why choose our maintenance plans?
01
Updates without downtime
Planned upgrade windows with rollback safety.
02
Security first
Patches applied before issues reach your production.
03
Predictable cost
Flat monthly plans instead of surprise invoices.
04
Reports you can read
A concise summary after every maintenance round.
05
Same team, same context
Engineers who know your setup keep it healthy.
06
Priority queue
Maintenance customers get first response.
How it works
How each maintenance round works
- 1
Assess
Review versions, advisories and your usage.
- 2
Plan
Schedule the window and prepare rollback.
- 3
Apply
Patch, upgrade and verify.
- 4
Report
Summarize what changed and why.
Frequently asked questions
Is support included with my license?＋
Every license includes a support period; maintenance extends it further.
Ready to start with Maintenance?
Tell us what you need — we reply within one business day.
Contact Us →